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DPD Next Day Delivery
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
These floating shelves are suitable for any room space around the house including living rooms, bedrooms, bathrooms and kitchens. The different shelving units come complete with all the fixings and fittings making them simple and easy to install. Premium home furniture characterised by simplicity and functionality, made from quality MDF with invisible fittings giving the illusion of the shelf floating in the air.
The different styles available are; Corner, Square, Large, Medium and 3pc U-Shelf Set. Each style can be used for different purposes such as holding books, DVDs, ornaments, toiletries and any other items that you can think of.
As these shelves come in different shapes and sizes the max loading weight will differ, the max load for each style is as follows; 3pc U-shelf Set, Corner & Square 5kg, Medium 8kg and the large has a max load bearing of 10kg. The floating shelves are available in 3 different colour options which are; Black, White and Oak.
Measurements
Corner
Height: 4cm Width: 29cm Depth: 29cm Weight: 0.8kg
Square
Height: 4cm Width: 23.5cm Depth: 23.5cm Weight: 0.8kg
Medium
Height: 4cm Width: 60cm Depth: 24cm Weight: 1.5kg
Large
Height: 4cm Width: 90cm Depth: 24cm Weight: 2.3kg
3pc U-Shelf Set
Height: 10cm Width: 42.5cm Depth: 10cm Weight: 1.2kg
Box Dimensions: 90cm x 24cm x 4cm
Weight: 2340 g
Shipping & Delivery
Enjoy swift and dependable shipping with our exclusive DPD Next Day service, ensuring your parcels arrive promptly. Experience the ease of a flat shipping fee of £6.99 for all orders.
Your items will be dispatched within 48 hours of cleared payment from Monday to Friday. Orders placed between Friday and Sunday will be sent out on Monday. We've partnered with DPD to provide you with exceptional delivery service.
Please note that we exclusively ship to the address specified on the invoice, as we strive to ensure accurate and secure delivery.
Returns & Refunds
While we are confident you'll love your purchase from our website, there might be instances where you need to return items to us.
Non-Receipt of Items
Should your items not arrive, kindly inform us within 7 days from the estimated delivery date. Our dedicated team will initiate a thorough investigation, working internally and with our carriers. It's important to note that we cannot address non-receipt cases after this 7-day period. Investigations into lost parcels may take up to 14 days. We will issue refunds or replacements once the investigation is successfully concluded.
In the rare event that you have not received your order by the 15th working day, kindly get in touch, and we will actively investigate the matter on your behalf.
Items Damaged in Transit
Should you receive a damaged item, please report it within 3 working days (24 hours for our business customers). If the damage is evident upon receipt, kindly sign the carrier’s delivery note accordingly. To facilitate efficient returns, please ensure that items are sent back in their original packaging, complete with accessories and documentation. Once the items are back in our warehouse, we will issue a replacement or a full refund through your original payment method.
Products Dead On Arrival
If your item(s) are found to be faulty upon arrival, please notify us within 3 working days. To ensure accurate processing, please return the items in their original packaging, including all accessories and documentation. Once we've verified the issue, we will provide you with a replacement or a full refund through your original payment method.
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