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DPD Next Day Delivery
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Combining a 550ml water bottle and a bowl into one, this dog water dispenser provides your dog with a hygienic and accessible drinking solution. No more searching for any cups or containers as our water bottle features a built-in bowl for easy and convenient water access, no matter where you are.
The pet water bottle has a silicone seal ring and a reliable lock switch, providing a secure and tight seal. The one-button locking mechanism protects against accidental leakage, allowing you to keep your dogs and cats hydrated, even on hot sunny days. With its one-hand function, you can easily press the leak-proof button to allow water to flow into the bowl. Release the button to instantly stop the water flow, giving you full control over your pet's hydration.
Our dog drinking bottle is constructed from high-quality BPA-free ABS plastic material and is built to withstand extreme weather conditions. It offers a reliable and long-lasting solution for your pet's hydration needs. Cleaning is a breeze; you can simply rinse the bottle or use a brush for a thorough clean. It's perfect for walks, hikes, camping, and outdoor adventures. The bottle easily fits into your bag or can be conveniently attached to your backpack using the included carabiner.
Box Dimensions: 8.5cm x 8cm x 31.3cm
Weight: 250 g
Shipping & Delivery
Enjoy swift and dependable shipping with our exclusive DPD Next Day service, ensuring your parcels arrive promptly. Experience the ease of a flat shipping fee of £6.99 for all orders.
Your items will be dispatched within 48 hours of cleared payment from Monday to Friday. Orders placed between Friday and Sunday will be sent out on Monday. We've partnered with DPD to provide you with exceptional delivery service.
Please note that we exclusively ship to the address specified on the invoice, as we strive to ensure accurate and secure delivery.
Returns & Refunds
While we are confident you'll love your purchase from our website, there might be instances where you need to return items to us.
Non-Receipt of Items
Should your items not arrive, kindly inform us within 7 days from the estimated delivery date. Our dedicated team will initiate a thorough investigation, working internally and with our carriers. It's important to note that we cannot address non-receipt cases after this 7-day period. Investigations into lost parcels may take up to 14 days. We will issue refunds or replacements once the investigation is successfully concluded.
In the rare event that you have not received your order by the 15th working day, kindly get in touch, and we will actively investigate the matter on your behalf.
Items Damaged in Transit
Should you receive a damaged item, please report it within 3 working days (24 hours for our business customers). If the damage is evident upon receipt, kindly sign the carrier’s delivery note accordingly. To facilitate efficient returns, please ensure that items are sent back in their original packaging, complete with accessories and documentation. Once the items are back in our warehouse, we will issue a replacement or a full refund through your original payment method.
Products Dead On Arrival
If your item(s) are found to be faulty upon arrival, please notify us within 3 working days. To ensure accurate processing, please return the items in their original packaging, including all accessories and documentation. Once we've verified the issue, we will provide you with a replacement or a full refund through your original payment method.
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