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DPD Next Day Delivery
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The pet hair cleaner brush is a versatile tool designed to cater to the grooming needs of both cats and dogs. It removes loose hair and minimises shedding, leaving your furry friend looking neat and well-groomed. The bristles of our dog brush are specifically designed to be gentle and skin-friendly, ensuring a comfortable grooming experience for your pet. Whether you have a short-haired or long-haired cat, our brush effectively removes tangles and helps maintain a healthy and hygienic coat.
Made from high-quality silicone material, this cat brush is built to last. The stainless steel bristles are designed with a 60° bend, ensuring durability and long-lasting performance even with regular use. The cat grooming brush is easy to use. With a simple press of a button, the bristles retract, making it easy to remove the collected hair. This feature saves you time and effort during grooming sessions. The brush also features an ergonomic handle that provides a firm grip, making it comfortable to carry and use.
With its compact and lightweight design, our pet brush can be hung on any wall. It fits comfortably in your hand and offers a gentle massage for your cat or dog. Whether you're at home or on the go, our portable and easy-to-use pet hair brush is the ideal companion for keeping your pet's coat in great condition.
Box Dimensions: 14cm x 5cm x 24cm
Weight: 155 g
Shipping & Delivery
Enjoy swift and dependable shipping with our exclusive DPD Next Day service, ensuring your parcels arrive promptly. Experience the ease of a flat shipping fee of £6.99 for all orders.
Your items will be dispatched within 48 hours of cleared payment from Monday to Friday. Orders placed between Friday and Sunday will be sent out on Monday. We've partnered with DPD to provide you with exceptional delivery service.
Please note that we exclusively ship to the address specified on the invoice, as we strive to ensure accurate and secure delivery.
Returns & Refunds
While we are confident you'll love your purchase from our website, there might be instances where you need to return items to us.
Non-Receipt of Items
Should your items not arrive, kindly inform us within 7 days from the estimated delivery date. Our dedicated team will initiate a thorough investigation, working internally and with our carriers. It's important to note that we cannot address non-receipt cases after this 7-day period. Investigations into lost parcels may take up to 14 days. We will issue refunds or replacements once the investigation is successfully concluded.
In the rare event that you have not received your order by the 15th working day, kindly get in touch, and we will actively investigate the matter on your behalf.
Items Damaged in Transit
Should you receive a damaged item, please report it within 3 working days (24 hours for our business customers). If the damage is evident upon receipt, kindly sign the carrier’s delivery note accordingly. To facilitate efficient returns, please ensure that items are sent back in their original packaging, complete with accessories and documentation. Once the items are back in our warehouse, we will issue a replacement or a full refund through your original payment method.
Products Dead On Arrival
If your item(s) are found to be faulty upon arrival, please notify us within 3 working days. To ensure accurate processing, please return the items in their original packaging, including all accessories and documentation. Once we've verified the issue, we will provide you with a replacement or a full refund through your original payment method.
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