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DPD Next Day Delivery
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
These beautiful artificial Christmas trees feature hundreds of tiny green fibres that when flattened and flexible branches which can be manipulated into your desired position will produce a stunning xmas tree that is ready to be decorated with all your christmas tree decorations and ornaments.
The Christmas trees are a stunning Christmas centrepiece you can reuse every year, available in 5ft trees, they are also come in different styles which include pre lit fibre optic, snow tipped. The trees come with a strong and sturdy christmas tree stand metal base, some basic home assembly is required and will add style and elegance to any room.
We would recommend keeping the box that your tree is supplied in, so you can easily and safely store it away when the festive season is over. This will ensure it stays in prestine condition and looks its best every Christmas.
Please Note: These trees are recommended for indoor use only and not suitable for outdoor displays.
SNOW EFFECT DESIGN - The tree contains 170 needles tips which are dusted in white snow effect for a gorgeous snow-flecked finish. For a beautiful realistic christmas tree festive winter-wonderland look.
LUXURY FIBRE OPTIC PRELIT CHRISTMAS TREE - Comes With Super Bright LED Pre-Lit Lights For A Festive Look. Static Function. It Looks Beautiful When The Tree Is Lit Up. With elegant star for top of the tree.
DECORATE TO YOUR OWN TASTE - Add Your Own Xmas Decorations to Personalise the Christmas Tree To Your Taste. Realistic Natural Looking Tree Which Gives A Fabulous Festive Atmosphere In Your Home. It would look great with a christmas tree skirt.
5 FT IN SIZE - 5FT Christmas Tree has a Space Saving Design, Ideal For Places Where Space Is Limited, Homes, Offices, Apartments And Shop Entrances. Environmentally friendly as it can be reused for many years. Indoor use only.
EASY TO ASSEMBLE WITH STURDY METAL STAND - These beautiful artificial Christmas trees are delivered in sturdy packaging for protection. The branches come pre-attached to form the trunk of the tree for easy assembly. A metal stand is included which is easily attached to the tree.
Package Contents:
1 x Artificial Christmas Tree With Snow and White Lights 5FT 170 Tips
Box Dimensions: 15.5cm x 15.5cm x 142.5cm
Weight: 3800 g
Shipping & Delivery
Enjoy swift and dependable shipping with our exclusive DPD Next Day service, ensuring your parcels arrive promptly. Experience the ease of a flat shipping fee of £6.99 for all orders.
Your items will be dispatched within 48 hours of cleared payment from Monday to Friday. Orders placed between Friday and Sunday will be sent out on Monday. We've partnered with DPD to provide you with exceptional delivery service.
Please note that we exclusively ship to the address specified on the invoice, as we strive to ensure accurate and secure delivery.
Returns & Refunds
While we are confident you'll love your purchase from our website, there might be instances where you need to return items to us.
Non-Receipt of Items
Should your items not arrive, kindly inform us within 7 days from the estimated delivery date. Our dedicated team will initiate a thorough investigation, working internally and with our carriers. It's important to note that we cannot address non-receipt cases after this 7-day period. Investigations into lost parcels may take up to 14 days. We will issue refunds or replacements once the investigation is successfully concluded.
In the rare event that you have not received your order by the 15th working day, kindly get in touch, and we will actively investigate the matter on your behalf.
Items Damaged in Transit
Should you receive a damaged item, please report it within 3 working days (24 hours for our business customers). If the damage is evident upon receipt, kindly sign the carrier’s delivery note accordingly. To facilitate efficient returns, please ensure that items are sent back in their original packaging, complete with accessories and documentation. Once the items are back in our warehouse, we will issue a replacement or a full refund through your original payment method.
Products Dead On Arrival
If your item(s) are found to be faulty upon arrival, please notify us within 3 working days. To ensure accurate processing, please return the items in their original packaging, including all accessories and documentation. Once we've verified the issue, we will provide you with a replacement or a full refund through your original payment method.
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